Policies below are for retail purchases only. Please check out the wholesale page for all that goodness
Absolutely! All the details are on the Wholesale Page here. Browse through everything on Faire, Tundra, or get in touch for your wholesale code to shop directly from Vim & Vigor.
Vim & Vigor offers the option to add a hand-written message to the inside of your card before sending it out. This is a great option if you don’t have time to get a card sent to you, and then sent to your giftee, or even if you just don’t like your own handwriting. I will hand-write your message inside the card using the color of your choosing, (I promise to keep it secret unless you give me explicit permission to share) and send it off to your giftee with the same love that you would.
Each Note Taken Upgrade applies to one card.
As a small business owner I think about what Vim & Vigor is putting out into the world on the daily. I try to make everything as eco-friendly as possible, and if it can’t be, to make it in a way that it will last. The goal is no single-use waste at all. Check out the full breakdown by product on the Eco Efforts page.
Returns, Exchanges, Cancellations
Due to the nature of operating a small business, returns & exchanges will not be accepted unless an item is damaged in shipping. Thank you for your understanding.
Life happens, I get it. If you need to cancel your order, let me know within 24 hours of placing it. After 24 hours Returns & Exchanges policy will apply.
Oh no! If anything gets damaged in shipping please email me within 48 hours of receipt with photos of the damage and your order number. I’ll get you some new items in the mail right away.
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.
All orders will go out in 2–5 business days, usually sooner.
Shipping time depends on which shipping method you choose. Delivery estimates can be found on the checkout page.
*Please keep in mind shipping may take longer around holiday times, or for unexpected weather or events. If you have questions about your shipment or would like to choose an alternative shipping method (for orders over $100 only) please reach out.
Naked shipping is the term I use for sending your items with minimal packaging in effort to reduce single-use waste. When you select this option it means all you’re getting is the items you ordered & your receipt wrapped in a sheet of tissue paper. Don’t worry, items are still protected by the mailer they’re shipped in.
If you want to reduce waste but don’t want to go totally naked, you can also choose to have your items condensed into as few protective casings (like the clear sleeves) as possible, or to have everything individually packed. Whatever you choose, no judgements from me.
International shipping is a beast for a small business to figure out without costing you an arm and a leg. That’s a lot to say not yet, but I’m working on it. If you’re a retailer and looking at getting Vim & Vigor in your store we can absolutely figure that out, just reach out here.
Totally! Just make sure you opt for local pick up, and I’ll let you know when your order is ready for ya and where to pick it up. This is a courtesy, please don’t be weird and ruin it for everybody. Please.
I love doing custom projects! Please fill out the form on the Custom Work page and I’ll get back to you by the next business day.
Currently I don't have storefront, but I do have wholesale partners that carry Vim & Vigor goods. You can check out that list here.
I also like to participate in local markets whenever I can. Our upcoming events are listed at the bottom of the same page.
By definition, Vim & Vigor is energy and enthusiasm. It’s the attitude that you approach life with. Mine happens to be a sarcastic, dry, "tell-it-like-it-is" attitude. When I decided I was going to make things, with my name on them, they needed to exude the same personailty that I approach life with.
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Don't hestitate to reach out!